In our setup i am using roaming profiles in my Citrix XenApp setup since users are load balanced over multiple xenapp servers. And this time i really thought that i had done everything i could do for the end users (preserving their data,settings etc) but once again – i were wrong.
It seems that if you use the quick access toolbar in eg. Word, those settings will be appended to C:\Users\john\AppData\Local\Microsoft\Office\word.qat (etc)
which is local and not roaming – and therefore wont be updated on your UserProfiles network share.